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Delivery Information Menu

Delivery Information


Below are the delivery services we offer to get you your Superdrug order straight to your door or to one of our stores for you to pop in and collect when it suits you. This page will display what day to expect your order for each delivery option and this will change depending on the time of day you look at it for the options available (and the cut-off times for each day).


United Kingdom

Order and Collect - 30 mins

NEW - Order & Collect in 30 mins*

Free

Picked from store * during store opening hours - available in selected store

Don't want to leave the house? Once your order is confirmed you may be able to arrange for your order to be delivered from the store to your door with Stuart Delivery. Available to selected postcodes between 11am and 4pm. ** Delivery charges apply, check store opening times before booking

 

Order and Collect

Order & Collect

Free

* Order before 6pm - Available to collect in-store in 9 days

Standard Delivery

Standard Delivery

Free for Health & Beautycard members when you spend £10 or more

FREE for non-members when you spend £15 or more

All other orders £3

*Order before 6pm - For delivery arriving in 9 days


Republic of Ireland

Order & Collect - 30 mins

NEW - Order & Collect in 30 mins*

Free

Picked from store * during store opening hours, excludes Jersey

   

Order & Collect

Order & Collect

Free

* Order before 2pm - Available to collect in-store in 9 days

Standard Delivery

Standard Delivery

Free for Health & Beautycard members when you spend £10 or more

FREE for non-members when you spend £15 or more

All other orders £3

*Order before 6pm - For delivery arriving in 9 days


Please note the following

NEW - Order & Collect in 30 mins is available during store opening hours and as long as the order is placed at least 40 mins before the store closes. You will be notified by text or email when your order is ready for collection.

We do not deliver on Sundays or English Bank Holidays.

48 Hour Store Delivery Available for collection with 48 Hour after 1pm if ordered before 6pm today: £1.50 or FREE with orders over £15. Please Note: Unfortunately we cannot guarantee 1pm 48 Hour delivery to a small number of our stores: Buckie, Fort William, Fraserburgh, Inverurie, Oban, Peterhead, Stornoway and Wick.

FREE Standard Delivery for registered Beautycard customers will be added at the last stage of check out. £10 minimum spend required. UK & Ireland only.

Orders placed after the relevant cut off time will be treated, for the purposes of delivery, as having been placed the next working day.

Working days are defined as Monday – Friday (excluding bank and public holidays) – therefore any orders placed after the relevant cut-off time on Friday will not be processed until Monday.

Larger deliveries may require a signature to confirm receipt. If a signature cannot be obtained, the carrier may ask a neighbour to sign for the delivery. Deliveries that require a signature will not be left if a signature cannot be obtained. If the carrier leaves the delivery with a neighbour or at your local post office, they will leave a card for you telling you where it is.

Where a signature is given by someone other than you or the parcel is left at your local post office, the order will be treated as having been delivered.

You may, when placing your order online, specify a different delivery address than your payment address if that is more convenient for you.

All delivery timescales are approximate and subject to availability. The precise timing of a delivery cannot be specified.

Customers are advised that express delivery is not available for orders from the Isle of Wight, Channel Islands, Scottish Islands or BFPO addresses.

Customers are also advised that we are unable to send aerosols or flammable products to Northern Ireland, Channel Islands, Scottish Islands or BFPO addresses.

We accept the following Payment Methods:

Payment Methods

MasterCard, Maestro, Visa, Visa Electron and PayPal Part payment via redemption of Beautycard points

You will be able to track your order by visiting Your Account, signing in and clicking on Order History. We will also send you an email at each stage of the process, i.e. when the order is placed and when the order has been dispatched. Royal Mail can be contacted via, www.royalmail.com

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